Privacy policy.

Privacy Policy

Effective Date: [20/08/2025]

Nexca (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services, including our website, vehicle export services, and communication channels.

1. Information We Collect

We may collect the following types of information when you interact with us:

  • Personal Information: Name, address, email, phone number, identification details, and payment information.

  • Vehicle Information: Details of vehicles you inquire about, purchase, or export.

  • Transaction Information: Invoices, payments, shipping details, and related documents.

  • Technical Information: IP address, browser type, and usage data when visiting our website.

2. How We Use Your Information

We use your information to:

  • Process vehicle purchases and exports.

  • Provide quotations, invoices, and payment processing.

  • Arrange shipping, insurance, and documentation.

  • Communicate updates about your orders and inquiries.

  • Comply with legal and regulatory requirements in Japan and your destination country.

  • Improve our website, services, and customer support.

3. Sharing of Information

We may share your information with:

  • Auction Houses & Partners: To facilitate bidding, purchasing, and export.

  • Shipping & Inspection Agencies: For transportation, customs, and compliance.

  • Payment Providers: For secure transaction processing (e.g., credit card, PayPal, bank, escrow).

  • Legal Authorities: Where required by Japanese law or international regulations.

We do not sell or rent your personal data to third parties.

4. Data Security

We implement strict security measures to protect your information from unauthorized access, loss, misuse, or disclosure. Payment data is handled through trusted and secure third-party providers.

5. Data Retention

We retain personal and transaction data only as long as necessary to provide our services, comply with Japanese law, and fulfill tax and legal obligations.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or correct your personal information.

  • Request deletion of your data, subject to legal requirements.

  • Opt out of marketing communications.

7. Cookies & Website Tracking

Our website may use cookies to enhance user experience, analyze traffic, and improve functionality. You can control cookie settings through your browser.

8. International Data Transfers

Since Nexca provides global car export services, your data may be transferred outside Japan to complete transactions, including customs, shipping, and local authorities. We ensure such transfers comply with applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.

10. Contact Us

For questions about this Privacy Policy or your data, please contact us:

Nexca Co., Ltd.
神奈川県横浜市緑区東本郷１丁目１番１８号ロイヤルＹ・Ｋビル
Royal YK Building , 1-1-18 Higashihongo, Midori-ku, Yokohama City, Kanagawa Prefecture 226-0002

Email: info@nexca.com
Phone: +81 045 507 5898